{ "provider": "Surfshark", "assessment": { "files": [ "data_assess/surfshark_deep_research_2026-09-11.json" ], "sources": [ { "id": "s01", "title": "About us", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/about-us", "source_type": "primary/company", "supports": "history, leadership, social programs", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s02", "title": "Press / company information", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/press", "source_type": "primary/company", "supports": "legal entity, registration, address, VAT", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s03", "title": "Surfshark merges with Nord Security", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/surfshark-merges-with-nord-security", "source_type": "primary/company", "supports": "Nord Security relationship", "access_date": "2026-09-11", "publication_or_update_date": "2022" }, { "id": "s04", "title": "Surfshark Privacy Policy", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/privacy", "source_type": "primary/legal", "supports": "account data, temporary connection metadata, analytics, processors, retention, GDPR", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-27" }, { "id": "s05", "title": "Terms of Service", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/terms-of-service", "source_type": "primary/legal", "supports": "billing, refunds, service terms", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s06", "title": "Surfshark Trust Center", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/trust-center", "source_type": "primary/trust-center", "supports": "RAM-only servers, audits, bandwidth, certifications", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s07", "title": "Transparency Report", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/transparency-report", "source_type": "primary/transparency", "supports": "legal requests, April 2026 warrant, warrant-canary transition", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s08", "title": "Deloitte ISAE 3000 Report - Surfshark No Log VPN", "publisher_or_author": "Deloitte Lithuania", "url": "https://surfshark.com/wp-content/uploads/2025/06/ISAE_3000-_Report-Surfshark_No_Log_VPN.pdf", "source_type": "independent/audit", "supports": "no-logs design, temporary metadata, server configuration, scope limitations", "access_date": "2026-09-11", "publication_or_update_date": "2025-06-10" }, { "id": "s09", "title": "No-logs policy verified by Deloitte", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/surfshark-no-logs-policy-verified-by-deloitte", "source_type": "primary/audit-summary", "supports": "no-logs assurance history", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s10", "title": "Cure53 Dausos Security Assessment Summary", "publisher_or_author": "Cure53", "url": "https://surfshark.com/media/NOR-29-summary.pdf", "source_type": "independent/security-audit", "supports": "Dausos architecture, findings, remediation, recommendations", "access_date": "2026-09-11", "publication_or_update_date": "2026-03" }, { "id": "s11", "title": "Dausos VPN protocol", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/features/dausos", "source_type": "primary/product", "supports": "Dausos cryptography and positioning", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s12", "title": "Dausos technical/security update", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/dausos-vpn-protocol", "source_type": "primary/engineering", "supports": "Dausos ML-KEM/X25519, ML-DSA, AEGIS, port randomization", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s13", "title": "What protocols can I use with Surfshark?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360010324739-What-protocols-can-I-use-with-Surfshark", "source_type": "primary/support", "supports": "WireGuard, OpenVPN, IKEv2, Dausos, post-quantum", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s14", "title": "Surfshark Features", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/10448039999122-Surfshark-Features", "source_type": "primary/support", "supports": "CleanWeb, Bypasser, Dynamic MultiHop, Kill Switch, Rotating IP", "access_date": "2026-09-11", "publication_or_update_date": "2026-06-15" }, { "id": "s15", "title": "Surfshark VPN servers", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/servers", "source_type": "primary/current-product", "supports": "server count, countries, P2P, Static, MultiHop, Dedicated IP", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s16", "title": "Virtual locations", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360008858013-What-are-virtual-locations", "source_type": "primary/support", "supports": "virtual server/location model", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s17", "title": "Surfshark pricing", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/pricing", "source_type": "primary/current-product", "supports": "plans, campaign pricing, VAT", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s18", "title": "Surfshark VPN costs", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/surfshark-vpn-cost", "source_type": "primary/product", "supports": "current plan price examples", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s19", "title": "Does Surfshark offer a free trial?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial", "source_type": "primary/support", "supports": "7-day trial, eligible plans/payment methods/device limit", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-15" }, { "id": "s20", "title": "What is Surfshark's refund policy", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360003103653-What-is-Surfshark-s-refund-policy", "source_type": "primary/support", "supports": "30-day guarantee, exclusions", "access_date": "2026-09-11", "publication_or_update_date": "2026-03-27" }, { "id": "s21", "title": "What payment options do you offer?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360003069034-What-payment-options-do-you-offer", "source_type": "primary/support", "supports": "cards, PayPal, Apple/Google Pay, crypto", "access_date": "2026-09-11", "publication_or_update_date": "2025-08-07" }, { "id": "s22", "title": "How to cancel auto-renewal", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360003069694-How-to-cancel-auto-renewal-for-your-Surfshark-subscription", "source_type": "primary/support", "supports": "cancellation", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s23", "title": "How to delete my Surfshark account", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/11271665782034-How-to-delete-my-Surfshark-account", "source_type": "primary/support", "supports": "account deletion", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-19" }, { "id": "s24", "title": "Surfshark Affiliate Program", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/affiliate", "source_type": "primary/business", "supports": "40% commission, cookie window, payout threshold", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s25", "title": "What is Dedicated IP?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/10516770619026-What-is-Dedicated-IP", "source_type": "primary/support", "supports": "Dedicated IP platforms, privacy/use cases", "access_date": "2026-09-11", "publication_or_update_date": "2025-12-11" }, { "id": "s26", "title": "How to set up a Dedicated IP", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/10516783221138-How-to-set-up-a-Dedicated-IP", "source_type": "primary/support", "supports": "Dedicated IP provisioning", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-10" }, { "id": "s27", "title": "Surfshark launches Dedicated IP", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/surfshark-launches-dedicated-ip", "source_type": "primary/product", "supports": "anonymous Dedicated IP token/link removal", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s28", "title": "Dedicated IP product page", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/dedicated-ip", "source_type": "primary/product", "supports": "Dedicated IP locations/price/reputation", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s29", "title": "What is IPv6?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360011550159-What-is-IPv6", "source_type": "primary/support", "supports": "lack of native IPv6 support, leak warning", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-05" }, { "id": "s30", "title": "What DNS addresses do you get after connecting to Surfshark?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360003409733-What-DNS-addresses-do-you-get-after-connecting-to-Surfshark", "source_type": "primary/support", "supports": "VPN DNS", "access_date": "2026-09-11", "publication_or_update_date": "2025-02-26" }, { "id": "s31", "title": "What is Surfshark public DNS?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/26246613550610-What-is-Surfshark-public-DNS", "source_type": "primary/support", "supports": "public DNS, DoH/DoT/DoQ", "access_date": "2026-09-11", "publication_or_update_date": "2025-04-28" }, { "id": "s32", "title": "How to use Kill Switch", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360016978413-How-to-use-Kill-Switch", "source_type": "primary/support", "supports": "kill switch platforms", "access_date": "2026-09-11", "publication_or_update_date": "2025-04-08" }, { "id": "s33", "title": "How to use Bypasser on Windows", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360017349293-How-to-use-Surfshark-Bypasser-on-Windows", "source_type": "primary/support", "supports": "split tunneling modes", "access_date": "2026-09-11", "publication_or_update_date": "2025-05-12" }, { "id": "s34", "title": "How to use Bypasser for Android", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360008068220-How-to-use-Bypasser-for-Android", "source_type": "primary/support", "supports": "Android split tunneling", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-28" }, { "id": "s35", "title": "How to use Bypasser for iOS", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/23010205360914-How-to-use-Bypasser-for-iOS", "source_type": "primary/support", "supports": "iOS website-only bypass", "access_date": "2026-09-11", "publication_or_update_date": "2026-06-05" }, { "id": "s36", "title": "NoBorders VPN", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/features/noborders", "source_type": "primary/product", "supports": "NoBorders censorship behavior", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s37", "title": "How to use Surfshark NoBorders", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360010423359-How-to-use-Surfshark-NoBorders", "source_type": "primary/support", "supports": "NoBorders platforms", "access_date": "2026-09-11", "publication_or_update_date": "2025-04-08" }, { "id": "s38", "title": "VPN port forwarding", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/vpn-port-forwarding", "source_type": "primary/technical", "supports": "no Surfshark VPN port forwarding", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s39", "title": "What is the Surfshark browser extension?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/26485139456530-What-is-the-Surfshark-browser-extension", "source_type": "primary/support", "supports": "browser extension scope/features", "access_date": "2026-09-11", "publication_or_update_date": "2025-09-25" }, { "id": "s40", "title": "How to get started", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360012791960-How-to-get-started", "source_type": "primary/support", "supports": "platforms, routers, browser support", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s41", "title": "How to set up Surfshark VPN on Android", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360010921959-How-to-set-up-Surfshark-VPN-on-Android", "source_type": "primary/support", "supports": "Android requirements, analytics toggle", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-03" }, { "id": "s42", "title": "How to set up Surfshark VPN on iOS", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360010801220-How-to-set-up-Surfshark-VPN-on-iOS", "source_type": "primary/support", "supports": "iOS server count/platform behavior", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s43", "title": "Nexus", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/features/nexus", "source_type": "primary/engineering", "supports": "Nexus, Rotating IP, Dynamic MultiHop, FastTrack", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s44", "title": "Everlink", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/features/everlink", "source_type": "primary/engineering", "supports": "self-healing tunnel infrastructure", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s45", "title": "CleanWeb", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/features/clean-web", "source_type": "primary/product", "supports": "ad/tracker/malware blocking", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s46", "title": "Security update: September 2026 incident report", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/security-update-september-2026-incident-report", "source_type": "primary/incident-report", "supports": "test-server compromise, build credentials, remediation", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s47", "title": "Surfshark discloses internal server breach", "publisher_or_author": "BleepingComputer", "url": "https://www.bleepingcomputer.com/news/security/surfshark-discloses-internal-server-breach-after-human-error/", "source_type": "independent/security-news", "supports": "incident corroboration", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-10" }, { "id": "s48", "title": "Surfshark bug bounty policy", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/bounty-policy", "source_type": "primary/security", "supports": "bug bounty, safe harbor, security contact", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s49", "title": "Surfshark review", "publisher_or_author": "Tom's Guide", "url": "https://www.tomsguide.com/reviews/surfshark-vpn-review", "source_type": "independent/testing", "supports": "speed, streaming, UX, CleanWeb, P2P", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s50", "title": "Fastest VPN testing", "publisher_or_author": "Tom's Guide", "url": "https://www.tomsguide.com/best-picks/fastest-vpn", "source_type": "independent/testing", "supports": "WireGuard/OpenVPN throughput", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s51", "title": "Best VPNs for China", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/news/best-vpn-for-china-our-5-top-choices", "source_type": "independent/on-the-ground", "supports": "China censorship performance", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s52", "title": "Surfshark review", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/reviews/surfshark", "source_type": "independent/testing", "supports": "streaming, features, usability", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s53", "title": "Surfshark VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/surfshark/review/", "source_type": "independent/testing", "supports": "privacy/leak/performance observations", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s54", "title": "Apple App Store - Surfshark VPN", "publisher_or_author": "Apple", "url": "https://apps.apple.com/pt/app/surfshark-vpn-fast-secure/id1391782046", "source_type": "platform-store", "supports": "iOS requirement, privacy labels", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" }, { "id": "s55", "title": "Smart DNS discontinuation", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360008013753-How-to-set-up-Smart-DNS-on-a-device", "source_type": "primary/support", "supports": "Smart DNS discontinued", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s56", "title": "Surfshark acquires Optery", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/surfshark-group-acquires-optery", "source_type": "primary/company", "supports": "Optery acquisition", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-07" }, { "id": "s57", "title": "How to contact Surfshark customer support", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360003088553-How-to-contact-Surfshark-customer-support", "source_type": "primary/support", "supports": "24/7 support", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s58", "title": "Manage your subscription", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/17673853278226-Manage-your-subscription", "source_type": "primary/support", "supports": "renewal/cancellation", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s59", "title": "How to set up a manual connection with Dedicated IP", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/10760833967506-How-to-set-up-a-manual-connection-with-Dedicated-IP", "source_type": "primary/support", "supports": "manual WireGuard/OpenVPN/IKEv2 Dedicated IP", "access_date": "2026-09-11", "publication_or_update_date": "2025-09-22" }, { "id": "s60", "title": "Refer and Earn FAQ", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/23322021825042-Refer-and-Earn-FAQ", "source_type": "primary/business", "supports": "consumer referral program", "access_date": "2026-09-11", "publication_or_update_date": "2026-03-16" } ], "sections": [ { "title": "Síntese da avaliação", "content": "Surfshark is a fast, RAM-only, heavily audited and unusually feature-rich VPN with strong censorship performance and real post-quantum deployment, but its current 15-minute connection-metadata window, lack of IPv6/port forwarding, proprietary clients, and fresh September 2026 engineering-environment incident make it less privacy-minimal than Mullvad or Proton.", "source_path": "comparison_ready_summary.headline", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Perfis de utilização", "content": [ "users prioritizing very high speed and broad global coverage", "travelers who need strong censorship resistance", "households/labs needing unlimited simultaneous devices", "users wanting arbitrary user-selected multihop", "users interested in production post-quantum VPN protection", "users who value low introductory pricing", "streaming-heavy users", "users wanting a polished all-in-one VPN/security suite", "users who value RAM-only server infrastructure and repeated external audits" ], "source_path": "comparison_ready_summary.best_for", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Quando pode não ser a melhor opção", "content": [ "users who want zero temporary source-IP/session metadata", "users who need native IPv6 tunneling", "users who require VPN port forwarding", "users who want open-source native clients", "users seeking account-number-only/pseudonymous signup", "users who want a minimal telemetry/account footprint", "users deliberately seeking corporate/vendor diversity from NordVPN", "users who require DAITA-style traffic-analysis defenses", "users uncomfortable with new/custom protocols before longer maturity and follow-up audit" ], "source_path": "comparison_ready_summary.less_ideal_for", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Pontos fortes identificados", "content": [ "RAM-only server fleet with audited no-logs configuration.", "Two Deloitte no-logs assurance engagements, plus multiple Cure53/SecuRing security assessments.", "Very strong current performance and 10-100 Gbps infrastructure claims.", "Unlimited simultaneous device connections.", "Strong censorship toolkit and top-tier September 2026 independent China performance.", "Dynamic MultiHop permits user-selected entry/exit locations rather than only fixed pairs.", "Nexus, Rotating IP, FastTrack and Everlink are genuinely differentiated network-engineering features.", "Production post-quantum protection exists rather than being purely roadmap language.", "Dausos uses modern primitives and received white-box Cure53 review.", "Large 4500+ server / 100-country footprint.", "Broad platform support and polished applications.", "Seven-day trial plus 30-day initial money-back guarantee.", "Competitive introductory pricing.", "24/7 live support.", "Current transparency reporting includes real warrant/request counts.", "Anonymous Dedicated IP option is unusual and privacy-interesting." ], "source_path": "strengths", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Limitações identificadas", "content": [ "Current privacy policy temporarily retains user ID and/or source IP plus timestamps for up to 15 minutes after session end.", "Email-backed conventional account required; not identity-minimal like Mullvad.", "No native IPv6 support; Surfshark explicitly warns IPv6 can leak and may need to be disabled.", "No VPN port forwarding.", "Major clients are closed source and no reproducible-build regime was established.", "Fresh September 2026 internal test-server compromise exposed weaknesses in test-environment isolation/secrets management.", "Dausos is new, limited in platform availability, and Cure53 recommended additional formal specification/threat-model/follow-up work.", "No DAITA-like traffic-shape defense.", "Full server ownership/provider inventory is not publicly transparent.", "Surfshark and NordVPN share a broader corporate-group relationship, reducing vendor diversity if used together as primary/fallback VPNs.", "Large introductory-to-renewal pricing gap.", "Aggressive affiliate marketing can distort review-site recommendations.", "Account deletion currently requires contacting support/live chat.", "Bypasser, Dausos and PQ feature parity vary by platform.", "Streaming is strong but not flawless in every current test." ], "source_path": "weaknesses", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Atualidade dos dados", "content": [ "Surfshark's server count, virtual-location mix, and bandwidth provisioning change frequently.", "Pricing is promotional, currency/region/tax dependent, and renewal prices can differ substantially from the introductory monthly equivalent.", "Dausos is a new protocol and remains platform-limited in the current rollout.", "Post-quantum WireGuard documentation changed during the rollout and exact platform parity should be checked in the current client before relying on it.", "Censorship-bypass performance can change quickly because national filtering systems adapt.", "The September 2026 internal engineering-environment incident is extremely recent; remediation and the promised additional independent audit were still ongoing at research cutoff." ], "source_path": "research_metadata.freshness_caveats", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Divergências nas fontes", "content": [ { "topic": "temporary VPN connection metadata versus 'no logs' shorthand", "detail": "Surfshark's current August 2026 privacy policy says VPN servers temporarily retain connection information tied to a particular server, including user ID and/or source IP and connection timestamps, and delete it within 15 minutes after a session ends. The 2025 Deloitte appendix described user ID/timestamps as temporary while stating user IP addresses were not stored in the audited logging configuration.", "resolution": "Treat the current privacy policy as authoritative for current behavior. Do not summarize Surfshark as retaining literally zero connection metadata. The stronger supported statement is that online activity/browsing traffic is not retained, while short-lived connection metadata may exist." }, { "topic": "transparency-report wording", "detail": "Surfshark's transparency page states it does not collect or store IP addresses related to online activity, while its current privacy policy explicitly allows temporary source-IP/session metadata for up to 15 minutes after connection termination.", "resolution": "Interpret the transparency statement as referring to persistent/user-activity logs, not as a denial that short-lived operational connection metadata can exist." }, { "topic": "post-quantum platform availability", "detail": "Surfshark support and feature pages describe a post-quantum layer on WireGuard, but platform-specific rollout wording has changed and not every page lists the same operating systems.", "resolution": "Record post-quantum WireGuard as deployed, but mark exact current per-platform availability as requiring client-level verification." }, { "topic": "server ownership", "detail": "Surfshark clearly states a RAM-only fleet and extensive server network but does not provide a complete public server-provider/ownership inventory establishing that every server is company-owned.", "resolution": "Do not label the entire fleet Surfshark-owned. Treat ownership/provider mix as partly undisclosed." }, { "topic": "Nord Security relationship", "detail": "Surfshark and Nord Security announced a 2022 merger/grouping while stating the companies, products, infrastructure, and development would continue operating autonomously.", "resolution": "Treat Surfshark B.V. as the VPN service operator and Netherlands legal entity, while noting common broader-group ownership/strategic alignment with Nord Security." } ], "source_path": "research_metadata.known_source_conflicts_or_tensions", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Testes de desempenho e respetivo contexto", "content": [ { "source": "Tom's Guide 2026 Surfshark testing", "test_environment": "high-bandwidth lab/cloud test methodology", "wireguard_local_or_us_us_average_mbps": 1012, "wireguard_us_uk_average_mbps": 935, "openvpn_us_us_average_mbps": 825, "openvpn_us_uk_average_mbps": 851, "interpretation": "Excellent throughput, particularly long-distance; rankings vary by test round and Proton/Nord can be faster in some scenarios." } ], "source_path": "performance.independent_tests", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" }, { "title": "Pontuação e metodologia da avaliação", "content": { "scale": "0-10; subjective analyst scoring, not objective fact", "weights": { "privacy_and_logging": 0.2, "security_architecture": 0.15, "transparency_and_audits": 0.15, "network_and_performance": 0.12, "features": 0.1, "platform_support": 0.08, "censorship_resistance": 0.07, "torrenting_p2p": 0.05, "streaming": 0.03, "support": 0.03, "pricing_value": 0.02 }, "scores": { "privacy_and_logging": { "score": 8.1, "rationale": "Persistent browsing/activity logs are not retained and Deloitte provides meaningful assurance, but the current 15-minute user-ID/source-IP/timestamp window and conventional account/analytics surface are meaningful privacy deductions." }, "security_architecture": { "score": 9.0, "rationale": "RAM-only servers, modern protocols, PQ modes, private DNS, kill switch, Nexus/Everlink and repeated audits are strong. No IPv6 support and the fresh test/build-environment incident prevent a higher score." }, "transparency_and_audits": { "score": 9.0, "rationale": "Deloitte, Cure53, SecuRing, quarterly legal-request reporting and unusually direct September 2026 incident disclosure are strong. No-logs assurance cadence is shorter than Nord's and audits remain point-in-time." }, "network_and_performance": { "score": 9.2, "rationale": "4500+ servers, 100 countries, RAM-only design, 10-100 Gbps capacity claims and >900 Mbps independent WireGuard results put Surfshark near the top." }, "features": { "score": 9.4, "rationale": "Nexus, arbitrary Dynamic MultiHop, Rotating IP, Everlink, PQ, Dedicated IP and security-suite integration are excellent; lack of forwarding and IPv6 are notable omissions." }, "platform_support": { "score": 8.9, "rationale": "Broad device support and unlimited connections are excellent, but advanced-feature parity varies and the client ecosystem is closed source." }, "censorship_resistance": { "score": 9.5, "rationale": "NoBorders, Camouflage, protocol diversity and current on-the-ground China testing are exceptionally strong at this snapshot." }, "torrenting_p2p": { "score": 8.3, "rationale": "Broad P2P support and excellent speed, but no inbound port forwarding materially hurts advanced torrenting." }, "streaming": { "score": 9.1, "rationale": "Generally excellent unblocking with a few current test misses; Smart DNS has been discontinued." }, "support": { "score": 9.0, "rationale": "24/7 live chat and extensive documentation are strong, though deletion/refund reliance on support is less elegant than self-service." }, "pricing_value": { "score": 8.8, "rationale": "Very aggressive intro pricing, unlimited devices and a trial are excellent value; renewal economics are much less attractive." } }, "weighted_overall": 8.88, "overall_label": "Feature-rich, fast, censorship-capable VPN with strong audits and modern PQ/network engineering, but weaker privacy minimalism and IPv6/open-source posture than the strongest privacy-first rivals", "comparison_bias_note": "This scoring favors security engineering, verifiability, privacy minimization and power-user capability over headline discount price or consumer UX alone." }, "source_path": "scorecard", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "language": "en" } ], "date": "2026-09-11", "url": "/assessments/surfshark.json", "score": { "value": 8.88, "scale": "0-10; subjective analyst scoring, not objective fact", "weights": { "privacy_and_logging": 0.2, "security_architecture": 0.15, "transparency_and_audits": 0.15, "network_and_performance": 0.12, "features": 0.1, "platform_support": 0.08, "censorship_resistance": 0.07, "torrenting_p2p": 0.05, "streaming": 0.03, "support": 0.03, "pricing_value": 0.02 }, "source_file": "data_assess/surfshark_deep_research_2026-09-11.json" } }, "values": { "security": { "kill_switch": { "value": true, "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/10448039999122-Surfshark-Features", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "kill_switch.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Plataformas", "value": [ "Windows", "macOS", "Android", "iOS", "Linux" ] } ], "sources": [ { "id": "s14", "title": "Surfshark Features", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/10448039999122-Surfshark-Features", "source_type": "primary/support", "supports": "CleanWeb, Bypasser, Dynamic MultiHop, Kill Switch, Rotating IP", "access_date": "2026-09-11", "publication_or_update_date": "2026-06-15" }, { "id": "s32", "title": "How to use Kill Switch", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360016978413-How-to-use-Kill-Switch", "source_type": "primary/support", "supports": "kill switch platforms", "access_date": "2026-09-11", "publication_or_update_date": "2025-04-08" } ], "assessment_url": "/assessments/surfshark.json", "previous_value": { "value": true, "status": "provider_claim", "source": "https://surfshark.com/features", "checked_at": "2026-09-11", "note": "Documentado pelo fornecedor; confirmar o comportamento na aplicação utilizada. Mullvad: guia de desktop." }, "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Corta o acesso à internet se a ligação à VPN falhar, para evitar expor o teu endereço IP.", "tone": "yes" } }, "split_tunneling": { "value": true, "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/360017349293-How-to-use-Surfshark-Bypasser-on-Windows", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "split_tunneling.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Plataformas", "value": [ "Windows", "Android", "macOS", "iOS", "browser extension" ] } ], "sources": [ { "id": "s33", "title": "How to use Bypasser on Windows", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360017349293-How-to-use-Surfshark-Bypasser-on-Windows", "source_type": "primary/support", "supports": "split tunneling modes", "access_date": "2026-09-11", "publication_or_update_date": "2025-05-12" }, { "id": "s34", "title": "How to use Bypasser for Android", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360008068220-How-to-use-Bypasser-for-Android", "source_type": "primary/support", "supports": "Android split tunneling", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-28" } ], "assessment_url": "/assessments/surfshark.json", "previous_value": { "value": true, "status": "provider_claim", "source": "https://surfshark.com/features", "checked_at": "2026-09-11", "note": "Disponibilidade e configuração podem variar por plataforma e plano." }, "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Permite escolher que aplicações passam pela VPN e quais usam a ligação normal. O suporte varia por sistema.", "tone": "yes" } }, "port_forwarding": { "value": false, "status": "deep_research", "source": "https://surfshark.com/blog/vpn-port-forwarding", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "port_forwarding.currently_available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s38", "title": "VPN port forwarding", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/blog/vpn-port-forwarding", "source_type": "primary/technical", "supports": "no Surfshark VPN port forwarding", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Não incluído", "detail": "", "help": "Permite receber ligações do exterior. Pode ser útil para partilha P2P ou serviços próprios; nem todos os planos o incluem.", "tone": "no" } } }, "platform_support": { "number_of_simultaneous_devices": { "value": "unlimited", "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms.simultaneous_connections_paid", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "previous_value": { "value": "Ilimitados", "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Surfshark", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "Ilimitados", "detail": "Sem limite de ligações simultâneas indicado.", "help": "Quantos dispositivos podem usar a mesma conta ao mesmo tempo.", "tone": "neutral" } }, "browser_extensions": { "value": true, "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/26485139456530-What-is-the-Surfshark-browser-extension", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "browser_extension.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Âmbito", "value": "browser traffic only" } ], "sources": [ { "id": "s39", "title": "What is the Surfshark browser extension?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/26485139456530-What-is-the-Surfshark-browser-extension", "source_type": "primary/support", "supports": "browser extension scope/features", "access_date": "2026-09-11", "publication_or_update_date": "2025-09-25" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "", "tone": "yes" } }, "windows": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "macos": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "linux": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "android": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "ios": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "apple_tv": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "android_tv": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "fire_tv": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "infrastructure": { "total_servers": { "value": "4500+", "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "server_network.official_count_researched", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "previous_value": { "value": "4.500+", "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Surfshark", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "4500+", "detail": "", "help": "", "tone": "neutral" } }, "total_countries": { "value": 100, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "server_network.countries", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "previous_value": { "value": "100+", "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Surfshark", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "100", "detail": "", "help": "", "tone": "neutral" } }, "ram_only_servers": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "server_network.ram_only", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "previous_value": { "value": true, "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Surfshark", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "Incluído", "detail": "", "help": "Servidores que trabalham sem guardar dados num disco persistente. Isto não substitui uma política de privacidade sólida.", "tone": "yes" } } }, "privacy": { "data_collected": { "value": [ "email", "encrypted password", "registration date", "coupon/referral data", "billing/subscription metadata", "customer-support correspondence", "Dedicated IP linkage unless anonymous mode is used", "marketing/analytics identifiers where consent/feature configuration permits" ], "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/10516770619026-What-is-Dedicated-IP", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.account_level_data_that_can_exist", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s25", "title": "What is Dedicated IP?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/10516770619026-What-is-Dedicated-IP", "source_type": "primary/support", "supports": "Dedicated IP platforms, privacy/use cases", "access_date": "2026-09-11", "publication_or_update_date": "2025-12-11" }, { "id": "s53", "title": "Surfshark VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/surfshark/review/", "source_type": "independent/testing", "supports": "privacy/leak/performance observations", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s54", "title": "Apple App Store - Surfshark VPN", "publisher_or_author": "Apple", "url": "https://apps.apple.com/pt/app/surfshark-vpn-fast-secure/id1391782046", "source_type": "platform-store", "supports": "iOS requirement, privacy labels", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Dados de conta e de utilização do serviço", "detail": "Uma política sem registos de navegação pode coexistir com dados de pagamento, suporte ou diagnóstico.", "help": "", "tone": "neutral" } }, "account_deletion_policy": { "value": "Currently handled through customer support/live chat rather than a universally documented self-service web deletion flow.", "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/11271665782034-How-to-delete-my-Surfshark-account", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "gdpr_and_privacy_rights.account_deletion", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s23", "title": "How to delete my Surfshark account", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/11271665782034-How-to-delete-my-Surfshark-account", "source_type": "primary/support", "supports": "account deletion", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-19" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Pedido através do apoio ao cliente", "detail": "A documentação consultada indica apoio por chat para eliminar a conta.", "help": "", "tone": "neutral" } } }, "support": { "technical_documentation": { "value": true, "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/360011550159-What-is-IPv6", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "support.knowledge_base", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s29", "title": "What is IPv6?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360011550159-What-is-IPv6", "source_type": "primary/support", "supports": "lack of native IPv6 support, leak warning", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-05" }, { "id": "s40", "title": "How to get started", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360012791960-How-to-get-started", "source_type": "primary/support", "supports": "platforms, routers, browser support", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s57", "title": "How to contact Surfshark customer support", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360003088553-How-to-contact-Surfshark-customer-support", "source_type": "primary/support", "supports": "24/7 support", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "performance": { "gaming_performance": { "value": [ "no VPN port forwarding", "VPN always adds some latency", "Dynamic MultiHop/obfuscation are poor choices for latency-sensitive gaming", "no Nord-style Meshnet private peer-networking feature" ], "status": "deep_research", "source": "https://www.techradar.com/news/best-vpn-for-china-our-5-top-choices", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "gaming.limitations", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s51", "title": "Best VPNs for China", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/news/best-vpn-for-china-our-5-top-choices", "source_type": "independent/on-the-ground", "supports": "China censorship performance", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s53", "title": "Surfshark VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/surfshark/review/", "source_type": "independent/testing", "supports": "privacy/leak/performance observations", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Depende da rota e da latência", "detail": "Consulta a análise e as referências para conhecer os detalhes.", "help": "", "tone": "neutral" } }, "benchmark_limitations": { "value": [ { "source": "Tom's Guide 2026 Surfshark testing", "test_environment": "high-bandwidth lab/cloud test methodology", "wireguard_local_or_us_us_average_mbps": 1012, "wireguard_us_uk_average_mbps": 935, "openvpn_us_us_average_mbps": 825, "openvpn_us_uk_average_mbps": 851, "interpretation": "Excellent throughput, particularly long-distance; rankings vary by test round and Proton/Nord can be faster in some scenarios." } ], "status": "deep_research", "source": "https://www.techradar.com/news/best-vpn-for-china-our-5-top-choices", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "performance.independent_tests", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s51", "title": "Best VPNs for China", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/news/best-vpn-for-china-our-5-top-choices", "source_type": "independent/on-the-ground", "supports": "China censorship performance", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s53", "title": "Surfshark VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/surfshark/review/", "source_type": "independent/testing", "supports": "privacy/leak/performance observations", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Resultados dependem do teste", "detail": "Consulta a análise para conhecer a ligação, o protocolo e as condições de cada medição.", "help": "Testes de velocidade medem uma rede, local e configuração específicos. Resultados de testes diferentes não são diretamente comparáveis.", "tone": "neutral" } } }, "jurisdiction": { "legal_environment": { "value": "The current policy allows temporary connection metadata for up to 15 minutes after a session ends. A valid legal request, live compromise, or operational incident occurring inside that short window presents a different theoretical exposure than a provider that does not temporarily retain source-IP/session identifiers.", "status": "deep_research", "source": "https://surfshark.com/press", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "jurisdiction_and_legal_environment.important_nuance", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s02", "title": "Press / company information", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/press", "source_type": "primary/company", "supports": "legal entity, registration, address, VAT", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Metadados temporários até 15 minutos", "detail": "A política permite conservar certos metadados de ligação durante esse período após a sessão.", "help": "", "tone": "neutral" } }, "transparency_report": { "value": true, "status": "deep_research", "source": "https://surfshark.com/transparency-report", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "legal_requests_transparency_and_canary.transparency_report", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s07", "title": "Transparency Report", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/transparency-report", "source_type": "primary/transparency", "supports": "legal requests, April 2026 warrant, warrant-canary transition", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "warrant_canary": { "value": { "historical": true, "current_strategy": "being replaced by direct transparency reporting", "reason": "Surfshark says detailed request counts provide more meaningful information." }, "status": "deep_research", "source": "https://surfshark.com/transparency-report", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "legal_requests_transparency_and_canary.warrant_canary", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s07", "title": "Transparency Report", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/transparency-report", "source_type": "primary/transparency", "supports": "legal requests, April 2026 warrant, warrant-canary transition", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Declaração com condições", "detail": "Consulta a análise e as referências para conhecer os detalhes.", "help": "", "tone": "neutral" } } }, "audits": { "auditor": { "value": "Deloitte Lithuania", "status": "deep_research", "source": "https://surfshark.com/trust-center", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "audits.no_logs.auditor", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s06", "title": "Surfshark Trust Center", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/trust-center", "source_type": "primary/trust-center", "supports": "RAM-only servers, audits, bandwidth, certifications", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Deloitte Lithuania", "detail": "", "help": "", "tone": "neutral" } }, "public_report_available": { "value": true, "status": "deep_research", "source": "https://surfshark.com/trust-center", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "audits.no_logs.report_public", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s06", "title": "Surfshark Trust Center", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/trust-center", "source_type": "primary/trust-center", "supports": "RAM-only servers, audits, bandwidth, certifications", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "no_logs_audit": { "value": true, "status": "deep_research", "source": "https://surfshark.com/trust-center", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.audited", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s06", "title": "Surfshark Trust Center", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/trust-center", "source_type": "primary/trust-center", "supports": "RAM-only servers, audits, bandwidth, certifications", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "Uma auditoria analisa um âmbito e período específicos. Não é uma garantia permanente sobre todo o serviço.", "tone": "yes" } } }, "pricing": { "refund_policy": { "value": { "duration_days": 30, "scope": "initial eligible purchase", "one_refund_rule": true, "renewals_generally_non_refundable": true, "eligible_channels": [ "Surfshark direct", "Paddle", "Google Play", "Cleverbridge" ], "apple_store_refunds": "handled by Apple", "amazon_store_refunds": "handled by Amazon", "non_refundable_examples": [ "anonymous Dedicated IP", "certain Alternative ID-related add-ons/services" ] }, "status": "deep_research", "source": "https://surfshark.com/terms-of-service", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "plans_and_pricing.money_back_guarantee", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s05", "title": "Terms of Service", "publisher_or_author": "Surfshark", "url": "https://surfshark.com/terms-of-service", "source_type": "primary/legal", "supports": "billing, refunds, service terms", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "30 dias para pedir reembolso", "detail": "Confirma a elegibilidade do pagamento e as regras da loja onde compraste.", "help": "Prazo e condições para pedir o dinheiro de volta. Renovações, lojas de aplicações e métodos de pagamento podem ter regras diferentes.", "tone": "neutral" } }, "vat_portugal": { "value": "VAT/sales tax may apply by jurisdiction and may be added/shown at checkout.", "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "plans_and_pricing.taxes", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Confirmar no checkout", "detail": "O IVA pode variar conforme o país e a forma de compra.", "help": "", "tone": "neutral" } } }, "gdpr": { "right_to_erasure": { "value": "Current support documentation directs users to contact 24/7 customer success/live chat to delete a Surfshark account.", "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/11271665782034-How-to-delete-my-Surfshark-account", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "cancellation_and_deletion.delete_account", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s23", "title": "How to delete my Surfshark account", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/11271665782034-How-to-delete-my-Surfshark-account", "source_type": "primary/support", "supports": "account deletion", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-19" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Pedido ao apoio ao cliente", "detail": "Contacta a equipa de apoio para eliminar a conta.", "help": "", "tone": "neutral" } } }, "protocols": { "wireguard": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "Protocolo VPN moderno, concebido para ser simples e eficiente. O desempenho depende da rede e da implementação.", "tone": "yes" } }, "openvpn": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "Protocolo VPN amplamente utilizado. A disponibilidade depende da aplicação e do fornecedor.", "tone": "yes" } }, "ikev2": { "value": true, "status": "deep_research", "source": "/assessments/surfshark.json", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "payments": { "credit_card": { "value": true, "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "payments.methods", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s19", "title": "Does Surfshark offer a free trial?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial", "source_type": "primary/support", "supports": "7-day trial, eligible plans/payment methods/device limit", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-15" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "paypal": { "value": true, "status": "deep_research", "source": "https://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial", "source_file": "data_assess/surfshark_deep_research_2026-09-11.json", "source_path": "payments.methods", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s19", "title": "Does Surfshark offer a free trial?", "publisher_or_author": "Surfshark Support", "url": "https://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial", "source_type": "primary/support", "supports": "7-day trial, eligible plans/payment methods/device limit", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-15" } ], "assessment_url": "/assessments/surfshark.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } } } }