{ "provider": "CyberGhost", "assessment": { "files": [ "data_assess/cyberghost_vpn_deep_research_2026-09-11.json" ], "sources": [ { "id": "s01", "title": "Privacy Policy", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacypolicy", "source_type": "primary/legal", "supports": "operator, privacy/logging, telemetry, processors, retention, GDPR", "access_date": "2026-09-11", "publication_or_update_date": "2024-03-18" }, { "id": "s02", "title": "What Data Does CyberGhost Hold?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/214034709-What-Data-Does-CyberGhost-Hold", "source_type": "primary/support", "supports": "account/fraud data and no-logs distinction", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s03", "title": "CyberGhost VPN Transparency Report Q2 2026", "publisher_or_author": "CyberGhost VPN", "url": 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"publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/privacy-audit/", "source_type": "primary/audit-summary", "supports": "2022 audit and audit objectives", "access_date": "2026-09-11", "publication_or_update_date": "2025-01-15 update" }, { "id": "s07", "title": "Deloitte’s audit of CyberGhost’s privacy policy (2025)", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/deloitte-privacy-policy", "source_type": "primary/audit-access", "supports": "2025 full-report disclaimer/download", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s08", "title": "CyberGhost VPN server network", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/vpn-server", "source_type": "primary/current-product", "supports": "countries, locations, RAM-only, NoSpy count, P2P", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s09", "title": "Learn About Our Server Network", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/transparency-report/fleet", "source_type": "primary/infrastructure", "supports": "10Gbps upgrades, bandwidth, colocated servers, server metrics", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s10", "title": "Why Server Quality Is More Important than Server Quantity", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/server-quality/", "source_type": "primary/engineering", "supports": "RAM-only, 10Gbps, no raw-count emphasis", "access_date": "2026-09-11", "publication_or_update_date": "2024" }, { "id": "s11", "title": "CyberGhost NoSpy Servers", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/features/nospy", "source_type": "primary/infrastructure", "supports": "NoSpy ownership, location, colocation model", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s12", "title": "CyberGhost VPN’s Virtual Server Locations", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/214495965-CyberGhost-VPN-s-Virtual-Server-Locations", "source_type": "primary/support", "supports": "virtual location mappings", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s13", "title": "Which VPN Protocols Do You Support?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213983829-Which-VPN-Protocols-Do-You-Support", "source_type": "primary/support", "supports": "WireGuard/OpenVPN/IKEv2", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s14", "title": "Discover More About the WireGuard VPN Protocol", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360015810460-Discover-More-About-the-WireGuard-VPN-Protocol", "source_type": "primary/support", "supports": "WireGuard platforms and no manual WireGuard", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s15", "title": "How to Avoid Connection Leaks", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213353589-How-to-Avoid-Connection-Leaks", "source_type": "primary/support", "supports": "IPv4-only, IPv6 warning, DNS/WebRTC", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s16", "title": "Unable to Connect on Windows?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360016429900-Unable-to-Connect-on-Windows", "source_type": "primary/support", "supports": "IPv6 unsupported", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s17", "title": "CyberGhost VPN Privacy Settings on Windows", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017096200-CyberGhost-VPN-Privacy-Settings-on-Windows", "source_type": "primary/support", "supports": "Content Blocker, DNS leak protection, kill switch", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s18", "title": "What Happens If a VPN Connection Drops?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/214387805-What-Happens-If-a-VPN-Connection-Drops", "source_type": "primary/support", "supports": "kill switch behavior", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s19", "title": "Use Split Tunneling with CyberGhost VPN for Android", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360022345054-Use-Split-Tunneling-with-CyberGhost-VPN-for-Android", "source_type": "primary/support", "supports": "Android split tunneling", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s20", "title": "How to Define Smart Rules for CyberGhost VPN on Windows", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360016968679-How-to-Define-Smart-Rules-for-CyberGhost-VPN-on-Windows", "source_type": "primary/support", "supports": "Windows automation/exceptions/app rules", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s21", "title": "What Is Port Forwarding?", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/port-forwarding/", "source_type": "primary/technical", "supports": "no VPN port forwarding", "access_date": "2026-09-11", "publication_or_update_date": "2025" }, { "id": "s22", "title": "Dedicated IP VPN", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/dedicated-ip-vpn", "source_type": "primary/product", "supports": "tokenized Dedicated IP", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s23", "title": "Add a Dedicated IP Address to Your Subscription", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017310400-Add-a-Dedicated-IP-Address-to-Your-Subscription", "source_type": "primary/support", "supports": "Dedicated IP locations/token workflow", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s24", "title": "CyberGhost VPN pricing/main site", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/", "source_type": "primary/current-product", "supports": "main pricing, device cap, protocols, refund", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" }, { "id": "s25", "title": "CyberGhost VPN deal page", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/offer/vpn-deal", "source_type": "primary/current-product", "supports": "monthly/long-term pricing and renewal variance", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" }, { "id": "s26", "title": "CyberGhost VPN free trial", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/vpn-free-trial", "source_type": "primary/product", "supports": "24h/3d/7d trials", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s27", "title": "How to Purchase a Subscription", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213650885-How-to-Purchase-a-Subscription", "source_type": "primary/support", "supports": "card, PayPal, Bitcoin, checkout", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s28", "title": "What Payment Methods Do You Offer?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360013667240-What-Payment-Methods-Do-You-Offer", "source_type": "primary/support", "supports": "region-dependent payment methods", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s29", "title": "Maximum Number of Devices Reached", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017378339-Maximum-Number-of-Devices-Reached-What-Can-I-Do", "source_type": "primary/support", "supports": "7-device limit", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s30", "title": "What Devices and Platforms Do You Support?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213898525-What-Devices-and-Platforms-Do-You-Support", "source_type": "primary/support", "supports": "platform coverage", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s31", "title": "Set Up CyberGhost VPN CLI App on Linux", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360020436274-Set-Up-CyberGhost-VPN-CLI-App-on-Linux", "source_type": "primary/support", "supports": "Linux CLI", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s32", "title": "Select a Country or City with CyberGhost VPN CLI App on Linux", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360020673194-Select-a-Country-or-City-with-CyberGhost-VPN-CLI-App-on-Linux", "source_type": "primary/support", "supports": "Linux CLI server control", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s33", "title": "CyberGhost VPN for Routers and other Devices", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/sections/203000605-CyberGhost-VPN-for-Routers-and-other-Devices", "source_type": "primary/support", "supports": "routers, NAS, Raspberry Pi", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s34", "title": "How to Set Up OpenVPN on DD-WRT Routers", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/213811885-How-to-Set-Up-OpenVPN-on-DD-WRT-Routers", "source_type": "primary/support", "supports": "manual OpenVPN/router encryption example", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s35", "title": "Smart DNS", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360015373219-How-Does-Smart-DNS-Work", "source_type": "primary/support", "supports": "Smart DNS, no encryption, streaming limitation", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s36", "title": "CyberGhost VPN Features", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/features", "source_type": "primary/product", "supports": "RAM-only, split tunnel, content blocker, optimized servers", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s37", "title": "CyberGhost Chrome VPN extension", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/download/chrome-vpn", "source_type": "primary/product", "supports": "free no-account extension, four countries, limitations", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s38", "title": "CyberGhost Firefox VPN extension", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/download/firefox-vpn", "source_type": "primary/product", "supports": "free extension, limitations", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s39", "title": "CyberGhost Security Suite for Windows", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/download/windows-privacy-suite", "source_type": "primary/product", "supports": "Intego antivirus, updater, Privacy Guard", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s40", "title": "Getting Started with CyberGhost Security Suite on Windows", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360014517339-Getting-Started-with-CyberGhost-Security-Suite-on-Windows", "source_type": "primary/support", "supports": "Security Suite functions", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s41", "title": "CyberGhost VPN Affiliate Program", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/affiliate", "source_type": "primary/business", "supports": "up to 100% affiliate commission", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s42", "title": "CyberGhost Q1 2026 Transparency Report", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/transparency-report-q1-2026/", "source_type": "primary/transparency", "supports": "Q1 requests and bug bounty", "access_date": "2026-09-11", "publication_or_update_date": "2026-04-16" }, { "id": "s43", "title": "YesWeHack Programs - CyberGhost", "publisher_or_author": "YesWeHack", "url": "https://yeswehack.com/programs", "source_type": "independent/bug-bounty-platform", "supports": "public program scope/rewards/response time", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-31" }, { "id": "s44", "title": "CyberGhost VPN Review 2026", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/cyberghost/review/", "source_type": "independent/testing", "supports": "local/long-distance speed and streaming", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-05" }, { "id": "s45", "title": "CyberGhost VPN review", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/reviews/cyberghost-vpn", "source_type": "independent/testing", "supports": "WireGuard/OpenVPN speed, streaming, features", "access_date": "2026-09-11", "publication_or_update_date": "2026-02-26" }, { "id": "s46", "title": "CyberGhost VPN review", "publisher_or_author": "Tom's Guide", "url": "https://www.tomsguide.com/reviews/cyberghost-vpn-review", "source_type": "independent/testing", "supports": "UX, features, speed, platform observations", "access_date": "2026-09-11", "publication_or_update_date": "2026-02-25" }, { "id": "s47", "title": "CyberGhost Review", "publisher_or_author": "Top10VPN", "url": "https://www.top10vpn.com/reviews/cyberghost/", "source_type": "independent/testing", "supports": "streaming, long-distance speed, multihop absence", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-03" }, { "id": "s48", "title": "Best VPNs for China", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/news/best-vpn-for-china-our-5-top-choices", "source_type": "independent/on-the-ground", "supports": "China leader comparison; CyberGhost absence", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s49", "title": "CyberGhost VPN App Store listing", "publisher_or_author": "Apple", "url": "https://apps.apple.com/pt/app/cyberghost-vpn-safe-wifi/id583009522", "source_type": "platform-store", "supports": "privacy labels, iOS requirement, in-app prices", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" }, { "id": "s50", "title": "CyberGhost VPN Google Play Data Safety", "publisher_or_author": "Google Play", "url": "https://play.google.com/store/apps/datasafety?hl=en_US&id=de.mobileconcepts.cyberghost", "source_type": "platform-store", "supports": "Android data collection disclosures", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s51", "title": "CyberGhost VPN Google Play listing", "publisher_or_author": "Google Play", "url": "https://play.google.com/store/apps/details?hl=en-US&id=de.mobileconcepts.cyberghost", "source_type": "platform-store", "supports": "Android trial/current maintenance/data safety", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-07" }, { "id": "s52", "title": "CyberGhost Typeform Breach Update", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/typeform-breach/", "source_type": "primary/incident-report", "supports": "2018 third-party Typeform breach", "access_date": "2026-09-11", "publication_or_update_date": "2025-01-20 update" }, { "id": "s53", "title": "CyberGhost VPN Response to Password Breach Claims", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/vpn-password-breach-report/", "source_type": "primary/incident-response", "supports": "2024 credential-leak claims", "access_date": "2026-09-11", "publication_or_update_date": "2024-09-27" }, { "id": "s54", "title": "CVE-2018-10646", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2018-10646", "source_type": "primary/vulnerability-database", "supports": "legacy Windows privilege escalation", "access_date": "2026-09-11", "publication_or_update_date": "2018" }, { "id": "s55", "title": "CVE-2023-30237", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2023-30237", "source_type": "primary/vulnerability-database", "supports": "Windows DLL injection", "access_date": "2026-09-11", "publication_or_update_date": "2023" }, { "id": "s56", "title": "CVE-2024-26330", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-26330", "source_type": "primary/vulnerability-database", "supports": "Windows credential-memory exposure", "access_date": "2026-09-11", "publication_or_update_date": "2024" }, { "id": "s57", "title": "Crossrider acquisition of CyberGhost", "publisher_or_author": "Crossrider/Kape market filing", "url": "https://www.investegate.co.uk/index.php/announcement/rns/kape-technologies--kape/acquisition/4571358", "source_type": "primary/corporate-filing", "supports": "2017 acquisition, founder, consideration", "access_date": "2026-09-11", "publication_or_update_date": "2017-03-14" }, { "id": "s58", "title": "Kape Technologies About Us", "publisher_or_author": "Kape Technologies", "url": "https://www.kape.com/about-us/", "source_type": "primary/company", "supports": "Kape history, CyberGhost acquisition, ownership group", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s59", "title": "Kape Our Brands", "publisher_or_author": "Kape Technologies", "url": "https://www.kape.com/our-brands/", "source_type": "primary/company", "supports": "related VPN brands", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s60", "title": "Unikmind Holdings", "publisher_or_author": "Unikmind Holdings", "url": "https://unikmind-holdings.com/", "source_type": "primary/company", "supports": "ultimate Kape control", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s61", "title": "Can an Assigned Server Compromise My Privacy?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/214034269-Can-an-Assigned-Server-Compromise-My-Privacy", "source_type": "primary/support", "supports": "RAM-only and no connection logs", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s62", "title": "How to Change DNS Settings on Windows", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/10512734670620-How-to-Change-DNS-Settings-on-Windows", "source_type": "primary/support", "supports": "CyberGhost DNS while connected/custom OS DNS behavior", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s63", "title": "How Do I Manage My CyberGhost Online Account?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017307440-How-Do-I-Manage-My-CyberGhost-Online-Account", "source_type": "primary/support", "supports": "device management, Dedicated IP, Smart DNS, Security Suite", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s64", "title": "How to Set Up CyberGhost VPN on iOS", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360005354933-How-to-Set-Up-CyberGhost-VPN-on-iOS", "source_type": "primary/support", "supports": "iOS 15+, privacy preferences", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s65", "title": "CyberGhost Q4 2025 Transparency Report", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/transparency-report-q4-2025/", "source_type": "primary/transparency", "supports": "third Deloitte audit confirmation", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "sections": [ { "title": "Síntese da avaliação", "content": "CyberGhost is a Romanian, Kape-owned, RAM-only VPN with three Deloitte no-logs audits, in-house NoSpy servers, excellent streaming and strong consumer value; compared with the privacy/power-user leaders, it is held back by closed-source clients, no IPv6/port forwarding/PQ/multihop, a seven-device cap, and weak modern censorship resistance.", "source_path": "comparison_ready_summary.headline", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Perfis de utilização", "content": [ "streaming-heavy users", "beginners wanting activity-specific optimized servers", "users valuing RAM-only servers and recurring no-logs audits", "users who want an in-house Romanian NoSpy server option", "users seeking a long 45-day refund window", "users wanting a privacy-oriented tokenized Dedicated IP", "users needing broad 100-country location coverage", "users wanting a free browser-only extension without account creation" ], "source_path": "comparison_ready_summary.best_for", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Quando pode não ser a melhor opção", "content": [ "users who require open-source clients", "users who require native IPv6", "users who need port forwarding", "users requiring production post-quantum VPN handshakes", "users requiring multihop/Secure Core/Double VPN", "users requiring DAITA-like traffic-analysis defenses", "users traveling to mainland China or similarly aggressive censorship environments", "Linux/homelab users who need a modern GUI, open source, manual WireGuard or a stable public API", "users seeking unlimited simultaneous devices", "users deliberately avoiding Kape-owned VPN brands" ], "source_path": "comparison_ready_summary.less_ideal_for", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Pontos fortes identificados", "content": [ "Three Deloitte no-logs assurance engagements through 2025.", "Quarterly transparency reports with concrete DMCA, police-request, and bug-bounty counts.", "RAM-only VPN server infrastructure.", "NoSpy servers are physically hosted, owned, and controlled in-house in Romania.", "Expanding self-owned colocated server network reduces ordinary hosting-provider control.", "Romanian/EU jurisdiction and GDPR rights.", "Token-based Dedicated IP design avoids a simple account-to-IP mapping.", "Excellent current streaming performance and service-specific optimized servers.", "Strong nearby-server WireGuard performance and widespread 10-Gbps upgrades.", "Large 100-country / 125+ location network.", "Dedicated P2P and gaming-oriented server categories.", "Free no-account browser extensions for Chrome/Firefox.", "Very long 45-day refund window on six-month and longer plans.", "Competitive long-term pricing.", "24/7 live chat support.", "Public YesWeHack bug-bounty program.", "Bitcoin remains available on at least some current direct checkout flows." ], "source_path": "strengths", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Limitações identificadas", "content": [ "Owned by Kape Technologies, reducing corporate/vendor independence relative to Mullvad/Proton.", "Only seven simultaneous device connections.", "Native clients are closed source and no reproducible-build regime was established.", "No native IPv6 tunneling; provider recommends disabling IPv6.", "No port forwarding.", "No production post-quantum VPN mode.", "No true multihop/Double VPN/Secure Core equivalent.", "No DAITA-like traffic-analysis padding/shape defense.", "No purpose-built modern stealth protocol for aggressive censorship.", "Poorer current China/restricted-network evidence than Surfshark, NordVPN, or Proton.", "Linux is CLI-only rather than a full official GUI.", "Manual WireGuard configurations are unsupported.", "Split tunneling is much less granular/cross-platform than PIA or Surfshark.", "Core Privacy Policy is dated March 2024 despite current 2026 telemetry/product evolution.", "Several historical Windows client CVEs, including a 2024 credential-memory issue.", "Affiliate commissions up to 100% create strong review-market incentives.", "No dedicated public service-status/postmortem portal identified.", "Smart DNS no longer supports streaming.", "Exact whole-fleet ownership/provider inventory is not public." ], "source_path": "weaknesses", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Atualidade dos dados", "content": [ "CyberGhost intentionally stopped emphasizing a raw global server total and focuses on countries/locations and server quality; stale third-party counts should not be treated as authoritative.", "Current official pages show 100 countries and roughly 125-126 locations, with 21 Dedicated IP locations. These figures can change.", "Pricing varies by landing page, promotion, geography, currency, taxes, and acquisition channel. The live main-page price at research time was $1.99/month equivalent for 26 months, while other current campaign pages showed $1.59-$2.19.", "The Privacy Policy was last updated March 18, 2024 even though operational support/transparency pages are current through 2026; this is a policy-freshness weakness.", "Censorship resistance changes quickly, and CyberGhost is not currently a top independently tested China option.", "Post-quantum VPN support was not found as of the research cutoff.", "IPv6 remains unsupported by the native VPN service; current support explicitly recommends disabling IPv6 where necessary.", "The exact fraction of the fleet that is colocated/self-owned versus rented is not publicly quantified." ], "source_path": "research_metadata.freshness_caveats", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Divergências nas fontes", "content": [ { "topic": "company suffix / footer wording", "detail": "CyberGhost's legal Privacy Policy identifies CyberGhost S.R.L. as the service operator, while some 2026 page footers use 'CyberGhost S.A.' wording.", "resolution": "Use CyberGhost S.R.L., registration J40/1278/2011, as the legal service operator because the privacy/legal pages explicitly identify that entity." }, { "topic": "payment methods", "detail": "The current purchase support page explicitly says users can pay by card, PayPal, or Bitcoin, while the general payment-method page now uses broader region-dependent wording and the privacy policy still references several legacy processors.", "resolution": "Record card, PayPal, and Bitcoin as currently supported through at least some direct checkout flows, with other methods region-dependent. Do not assume every legacy processor remains active everywhere." }, { "topic": "long-term promotional price", "detail": "Different live CyberGhost landing pages around the same research period showed $1.59, $1.99, $2.03, and $2.19 monthly-equivalent 26/28-month offers.", "resolution": "Store the main-site live $1.99/26-month figure as the primary snapshot and explicitly flag campaign variance. Checkout is authoritative." }, { "topic": "server count", "detail": "A legacy/current alternate CyberGhost page still says over 9,900 servers, while CyberGhost's server-quality documentation says it no longer wants to emphasize total server numbers and the primary current server page exposes country/location-level inventory instead.", "resolution": "Do not use a single raw server count as a headline comparison metric. Use 100 countries / 125-126 locations and server-level tables where needed." }, { "topic": "free trial", "detail": "CyberGhost's main free-trial page documents 24 hours for Windows/macOS, 3 days for Android, and 7 days for iOS, while other purchase flows emphasize the 14/45-day money-back guarantee rather than a trial.", "resolution": "Record the platform-specific trial model and distinguish it from the refund guarantee." } ], "source_path": "research_metadata.known_source_conflicts_or_tensions", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Testes de desempenho e respetivo contexto", "content": [ { "source": "TechRadar, 2026-02-26", "wireguard_uk_local_mbps": 674, "wireguard_ireland_to_us_mbps": 406, "openvpn_mbps": 199, "connection_time": "about 1 second in the cited test", "interpretation": "Very good practical speed and fast connection setup, but below its own previous 950+ Mbps result and behind current top WireGuard leaders." }, { "source": "Security.org, 2026-08-05", "assessment": "Competitive local speeds; long-distance performance degraded more substantially than the leading providers in its tests.", "interpretation": "Distance sensitivity is a recurring theme across current reviews." } ], "source_path": "performance.independent_tests", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" }, { "title": "Pontuação e metodologia da avaliação", "content": { "scale": "0-10; subjective analyst scoring, not objective fact", "weights": { "privacy_and_logging": 0.2, "security_architecture": 0.15, "transparency_and_audits": 0.15, "network_and_performance": 0.12, "features": 0.1, "platform_support": 0.08, "censorship_resistance": 0.07, "torrenting_p2p": 0.05, "streaming": 0.03, "support": 0.03, "pricing_value": 0.02 }, "scores": { "privacy_and_logging": { "score": 8.8, "rationale": "Strong audited no-logs implementation, RAM-only servers and Romania jurisdiction; deductions for conventional account/telemetry collection, Kape group sharing, and a privacy policy last updated in 2024." }, "security_architecture": { "score": 8.5, "rationale": "RAM-only design, in-house NoSpy, colocated servers, WireGuard and tokenized Dedicated IP are strong. No IPv6, PQ, advanced multihop/traffic-analysis defense, plus historical Windows CVEs reduce the score." }, "transparency_and_audits": { "score": 9.2, "rationale": "Three Deloitte engagements, public downloadable report path, quarterly legal-request statistics and a live YesWeHack program create a strong verification stack." }, "network_and_performance": { "score": 8.7, "rationale": "100 countries, 125+ locations, RAM-only servers and 10-Gbps upgrades are strong; long-distance results trail top providers and fleet ownership/provider details are incomplete." }, "features": { "score": 7.8, "rationale": "Optimized servers, NoSpy, Dedicated IP, Smart Rules and Security Suite are useful, but advanced VPN-native features such as port forwarding, true multihop, PQ and IPv6 are missing." }, "platform_support": { "score": 8.4, "rationale": "Broad consumer device/TV/router coverage, but seven-device cap, CLI-only Linux and inconsistent split-tunnel parity are real limitations." }, "censorship_resistance": { "score": 5.4, "rationale": "OpenVPN TCP and a large network help, but there is no modern obfuscation transport and current China evidence is weak." }, "torrenting_p2p": { "score": 7.5, "rationale": "P2P-optimized servers, NoSpy and unlimited bandwidth are solid, but no port forwarding is a substantial technical disadvantage." }, "streaming": { "score": 9.5, "rationale": "Specialized streaming servers and excellent 2026 independent unblocking tests make streaming one of CyberGhost's strongest areas." }, "support": { "score": 9.0, "rationale": "24/7 live chat, email and a large frequently updated knowledge base are strong." }, "pricing_value": { "score": 9.2, "rationale": "Long-term intro pricing and 45-day refunds are excellent, though seven-device limits and variable campaign pricing reduce value versus unlimited-device competitors." } }, "weighted_overall": 8.4, "overall_label": "Audited, RAM-only, streaming-focused mainstream VPN with strong Romanian infrastructure controls, but materially behind privacy/power-user leaders on open source, IPv6, port forwarding, PQ, and censorship resistance", "comparison_bias_note": "This scoring favors verifiable privacy/security architecture and networking capability over marketing scale, simple UX, or first-term promotional price." }, "source_path": "scorecard", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "language": "en" } ], "date": "2026-09-11", "url": "/assessments/cyberghost.json", "score": { "value": 8.4, "scale": "0-10; subjective analyst scoring, not objective fact", "weights": { "privacy_and_logging": 0.2, "security_architecture": 0.15, "transparency_and_audits": 0.15, "network_and_performance": 0.12, "features": 0.1, "platform_support": 0.08, "censorship_resistance": 0.07, "torrenting_p2p": 0.05, "streaming": 0.03, "support": 0.03, "pricing_value": 0.02 }, "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json" } }, "values": { "security": { "kill_switch": { "value": true, "status": "deep_research", "source": "https://support.cyberghostvpn.com/hc/en-us/articles/360017096200-CyberGhost-VPN-Privacy-Settings-on-Windows", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "kill_switch.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Plataformas", "value": [ "Windows", "macOS", "Android/iOS via app/OS implementation", "Linux behavior depends on current CLI/platform implementation" ] } ], "sources": [ { "id": "s17", "title": "CyberGhost VPN Privacy Settings on Windows", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360017096200-CyberGhost-VPN-Privacy-Settings-on-Windows", "source_type": "primary/support", "supports": "Content Blocker, DNS leak protection, kill switch", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s18", "title": "What Happens If a VPN Connection Drops?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/214387805-What-Happens-If-a-VPN-Connection-Drops", "source_type": "primary/support", "supports": "kill switch behavior", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/cyberghost.json", "previous_value": { "value": true, "status": "provider_claim", "source": "https://www.cyberghostvpn.com/features", "checked_at": "2026-09-11", "note": "Documentado pelo fornecedor; confirmar o comportamento na aplicação utilizada. Mullvad: guia de desktop." }, "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Corta o acesso à internet se a ligação à VPN falhar, para evitar expor o teu endereço IP.", "tone": "yes" } }, "split_tunneling": { "value": true, "status": "deep_research", "source": "https://support.cyberghostvpn.com/hc/en-us/articles/360022345054-Use-Split-Tunneling-with-CyberGhost-VPN-for-Android", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "split_tunneling.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s19", "title": "Use Split Tunneling with CyberGhost VPN for Android", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360022345054-Use-Split-Tunneling-with-CyberGhost-VPN-for-Android", "source_type": "primary/support", "supports": "Android split tunneling", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/cyberghost.json", "previous_value": { "value": true, "status": "provider_claim", "source": "https://www.cyberghostvpn.com/features", "checked_at": "2026-09-11", "note": "Disponibilidade e configuração podem variar por plataforma e plano." }, "display": { "title": "Incluído", "detail": "", "help": "Permite escolher que aplicações passam pela VPN e quais usam a ligação normal. O suporte varia por sistema.", "tone": "yes" } }, "port_forwarding": { "value": false, "status": "deep_research", "source": "https://www.cyberghostvpn.com/privacyhub/port-forwarding/", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "port_forwarding.currently_available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s21", "title": "What Is Port Forwarding?", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacyhub/port-forwarding/", "source_type": "primary/technical", "supports": "no VPN port forwarding", "access_date": "2026-09-11", "publication_or_update_date": "2025" } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Não incluído", "detail": "", "help": "Permite receber ligações do exterior. Pode ser útil para partilha P2P ou serviços próprios; nem todos os planos o incluem.", "tone": "no" } } }, "platform_support": { "number_of_simultaneous_devices": { "value": 7, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms.simultaneous_connections", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "previous_value": { "value": 7, "status": "provider_claim", "source": "https://www.cyberghostvpn.com/features", "checked_at": "2026-09-11", "note": "Limite anunciado; confirmar o plano aplicável. Proton VPN: até 10 no plano correspondente." }, "display": { "title": "7 dispositivos", "detail": "", "help": "Quantos dispositivos podem usar a mesma conta ao mesmo tempo.", "tone": "neutral" } }, "browser_extensions": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "browser_extension.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Âmbito", "value": "browser traffic only" } ], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "", "tone": "yes" } }, "windows": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "macos": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "linux": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "android": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "ios": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "apple_tv": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "android_tv": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "fire_tv": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "infrastructure": { "total_countries": { "value": 100, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "server_network.countries", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "100", "detail": "", "help": "", "tone": "neutral" } }, "ram_only_servers": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "server_network.ram_only", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "Servidores que trabalham sem guardar dados num disco persistente. Isto não substitui uma política de privacidade sólida.", "tone": "yes" } } }, "privacy": { "no_logs_policy": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.vpn_no_logs_claim", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Contexto da avaliação", "value": "CyberGhost's 'no logs' claim is specifically about VPN traffic/activity and connection-identifying history. The company still collects account, fraud, website analytics, aggregate service telemetry, marketing identifiers, and optional diagnostics." } ], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Uma política de não registar atividade de navegação. Podem continuar a existir dados de conta, pagamento ou diagnóstico.", "tone": "yes" } }, "retention_period": { "value": "none claimed for VPN activity/connection history covered by the no-logs policy", "status": "deep_research", "source": "https://www.cyberghostvpn.com/privacypolicy", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "data_retention_and_processors.vpn_activity_retention", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s01", "title": "Privacy Policy", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/privacypolicy", "source_type": "primary/legal", "supports": "operator, privacy/logging, telemetry, processors, retention, GDPR", "access_date": "2026-09-11", "publication_or_update_date": "2024-03-18" }, { "id": "s39", "title": "CyberGhost Security Suite for Windows", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/download/windows-privacy-suite", "source_type": "primary/product", "supports": "Intego antivirus, updater, Privacy Guard", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s49", "title": "CyberGhost VPN App Store listing", "publisher_or_author": "Apple", "url": "https://apps.apple.com/pt/app/cyberghost-vpn-safe-wifi/id583009522", "source_type": "platform-store", "supports": "privacy labels, iOS requirement, in-app prices", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" }, { "id": "s64", "title": "How to Set Up CyberGhost VPN on iOS", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360005354933-How-to-Set-Up-CyberGhost-VPN-on-iOS", "source_type": "primary/support", "supports": "iOS 15+, privacy preferences", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Consultar condições", "detail": "A disponibilidade e o âmbito estão descritos na fonte.", "help": "", "tone": "neutral" } } }, "performance": { "gaming_performance": { "value": [ "no port forwarding", "seven-device cap", "long-distance speeds can fall substantially", "no Meshnet/private peer-network feature" ], "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "gaming.limitations", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Depende da rota e da latência", "detail": "Consulta a análise e as referências para conhecer os detalhes.", "help": "", "tone": "neutral" } }, "benchmark_limitations": { "value": [ { "source": "TechRadar, 2026-02-26", "wireguard_uk_local_mbps": 674, "wireguard_ireland_to_us_mbps": 406, "openvpn_mbps": 199, "connection_time": "about 1 second in the cited test", "interpretation": "Very good practical speed and fast connection setup, but below its own previous 950+ Mbps result and behind current top WireGuard leaders." }, { "source": "Security.org, 2026-08-05", "assessment": "Competitive local speeds; long-distance performance degraded more substantially than the leading providers in its tests.", "interpretation": "Distance sensitivity is a recurring theme across current reviews." } ], "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "performance.independent_tests", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Resultados dependem do teste", "detail": "Consulta a análise para conhecer a ligação, o protocolo e as condições de cada medição.", "help": "Testes de velocidade medem uma rede, local e configuração específicos. Resultados de testes diferentes não são diretamente comparáveis.", "tone": "neutral" } } }, "support": { "technical_documentation": { "value": true, "status": "deep_research", "source": "https://support.cyberghostvpn.com/hc/en-us/articles/360016429900-Unable-to-Connect-on-Windows", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "support.knowledge_base", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s16", "title": "Unable to Connect on Windows?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360016429900-Unable-to-Connect-on-Windows", "source_type": "primary/support", "supports": "IPv6 unsupported", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "jurisdiction": { "transparency_report": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "legal_requests_transparency_and_canary.transparency_report", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "warrant_canary": { "value": { "current": false, "historical_or_marketing_use": null, "note": "CyberGhost relies on quarterly transparency reporting rather than a prominently maintained warrant canary." }, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "legal_requests_transparency_and_canary.warrant_canary", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Declaração com condições", "detail": "Consulta a análise e as referências para conhecer os detalhes.", "help": "", "tone": "neutral" } } }, "audits": { "auditor": { "value": "Deloitte Audit Romania", "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "audits.no_logs.auditor", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Deloitte Audit Romania", "detail": "", "help": "", "tone": "neutral" } }, "audit_date": { "value": [ 2022, 2024, 2025 ], "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "audits.no_logs.years", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Várias auditorias documentadas", "detail": "Consulta os relatórios e o âmbito de cada avaliação.", "help": "", "tone": "neutral" } }, "no_logs_audit": { "value": true, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.audited", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "Uma auditoria analisa um âmbito e período específicos. Não é uma garantia permanente sobre todo o serviço.", "tone": "yes" } } }, "pricing": { "refund_policy": { "value": { "monthly_plan_days": 14, "plans_6_months_or_longer_days": 45, "third_party_store_purchases": "subject to app-store/reseller refund rules where applicable" }, "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "plans_and_pricing.money_back_guarantee", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Reembolso com condições", "detail": "Confirma a elegibilidade do pagamento e as regras da loja onde compraste.", "help": "Prazo e condições para pedir o dinheiro de volta. Renovações, lojas de aplicações e métodos de pagamento podem ter regras diferentes.", "tone": "neutral" } }, "vat_portugal": { "value": "Taxes/VAT may apply depending on jurisdiction and checkout.", "status": "deep_research", "source": "/assessments/cyberghost.json", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "plans_and_pricing.taxes", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Confirmar no checkout", "detail": "O IVA pode variar conforme o país e a forma de compra.", "help": "", "tone": "neutral" } } }, "protocols": { "wireguard": { "value": true, "status": "deep_research", "source": "https://www.cyberghostvpn.com/", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s24", "title": "CyberGhost VPN pricing/main site", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/", "source_type": "primary/current-product", "supports": "main pricing, device cap, protocols, refund", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "Protocolo VPN moderno, concebido para ser simples e eficiente. O desempenho depende da rede e da implementação.", "tone": "yes" } }, "openvpn": { "value": true, "status": "deep_research", "source": "https://www.cyberghostvpn.com/", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s24", "title": "CyberGhost VPN pricing/main site", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/", "source_type": "primary/current-product", "supports": "main pricing, device cap, protocols, refund", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "Protocolo VPN amplamente utilizado. A disponibilidade depende da aplicação e do fornecedor.", "tone": "yes" } }, "ikev2": { "value": true, "status": "deep_research", "source": "https://www.cyberghostvpn.com/", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s24", "title": "CyberGhost VPN pricing/main site", "publisher_or_author": "CyberGhost VPN", "url": "https://www.cyberghostvpn.com/", "source_type": "primary/current-product", "supports": "main pricing, device cap, protocols, refund", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "payments": { "credit_card": { "value": true, "status": "deep_research", "source": "https://support.cyberghostvpn.com/hc/en-us/articles/360013667240-What-Payment-Methods-Do-You-Offer", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "payments.methods", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s28", "title": "What Payment Methods Do You Offer?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360013667240-What-Payment-Methods-Do-You-Offer", "source_type": "primary/support", "supports": "region-dependent payment methods", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "paypal": { "value": true, "status": "deep_research", "source": "https://support.cyberghostvpn.com/hc/en-us/articles/360013667240-What-Payment-Methods-Do-You-Offer", "source_file": "data_assess/cyberghost_vpn_deep_research_2026-09-11.json", "source_path": "payments.methods", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s28", "title": "What Payment Methods Do You Offer?", "publisher_or_author": "CyberGhost VPN Support", "url": "https://support.cyberghostvpn.com/hc/en-us/articles/360013667240-What-Payment-Methods-Do-You-Offer", "source_type": "primary/support", "supports": "region-dependent payment methods", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/cyberghost.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } } } }